Frequently Asked Questions

Where is Camping Alaska located?

Camping Alaska is located in the south of the province of Luxembourg in the Belgian Ardennes and in the region of the Gaume, well known for its microclimate, the hospitality of its inhabitants, its nature and much more.



What types of accommodation are available at Camping Alaska in Marbehan?

At the camping Alaska, you have the choice of renting one of our fully-equipped mobile homes (mobil-home) or staying in an unusual accommodation or even coming with your tent, caravan or motorhome. Choose the holiday that suits you best.



Are pets allowed at Alaska Camping Marbehan?

Pets are welcome on request excepted for safety reasons in the tent in the trees. Pets must be kept on a leash and vaccinated.
"It is forbidden to leave an animal alone on a pitch, tied up or locked up in a car or in a rented accommodation. Dogs considered by the legislator as dangerous (categories 1 and 2) will not be accepted on the campsite. »



How to book a stay at Camping Alaska in Marbehan ?

By internet: Go to the reservation page of our website and choose the dates of your stay, your type of rental or pitches, fill in the form and validate with your credit card. Payment for the reservation is made immediately. You will receive a booking confirmation by email. Please note that a reservation is only valid after confirmation and receipt of payment. If you choose to contact us by email via info@campingalaska.be, the payment of the reservation will be made by bank transfer. A confirmation email will be sent to you with our IBAN in order to proceed with your payment. After receipt of your payment, your reservation will be confirmed by email. By phone: we are at your disposal for any information at +32/495 54 32 31. However, reservations are only made via our online reservation or via e-mail. Please note that depending on the season and of the chosen accommodation it is possible that a minimum number of nights is required. Translated with www.DeepL.com/Translator (free version)



What types of payment are accepted at the campsite?

Credit cards (from 1 €) and cash are accepted. Please note that deposits can only be paid in cash (rental deposit or barrier card). The nearest ATM is 15 km away !!!



From what time is my rental and/or camping pitch available?

For rental accommodation as well as for tent, caravan and motorhome pitches, arrivals are from 2.30 pm.
You have the possibility of arriving in one of our rentals from 09.30 am (paying option) depending on availability and on request only.



At what time should my pitch and/or rental be vacated?

For all our rentals, departures are between 9.30am and 11.00am maximum. You have the possibility to check out until 6.00 pm (paying option) according to availability and on request only. Please contact the reception the day before your departure to inform us of the time you will be leaving the accommodation. Tent, caravan and motorhome pitches must be vacated by 12.00 noon at the latest.



How and when is the deposit refunded for rental accommodation?

The deposit is returned in cash on the day of your departure, but only after you have handed over the keys of the accommodation, the barrier access card and after the inventory of the accommodation has been carried out.



Are BBQs and fires allowed?

BBQs and fires are allowed within the campsite, but only in a barrel (not allowed on the ground).



What equipment is included in my rental?

Our mobilhomes are equipped with 2 bedrooms (1 double bed and 2 single beds as well as 4 duvets of 1 person 120*200) , a bathroom with shower, separate WC. A small kitchen equipped with fridge, microwave, coffee maker, gas, plates, forks, pots and pans...Small sitting area. Outside you will find a picnic table, a BBQ and outdoor seating. Please note that sheets and pillows are not provided. Our hanging tent has a King-size bed 180*200 cm and a 220*240 duvet (sheets not provided and compulsory), a small fridge with mini-freezer, sockets (6A-220v) and indoor lighting, dishes for 2 people, 2 terrace armchairs and low table, wooden picnic table and BBQ on the ground. The hanging tent has no private sanitary facilities nor kitchenette Translated with www.DeepL.com/Translator (free version)



Do I need to bring my own sheets?

Sheets are not included and are not provided in rental accommodation and are compulsory for hygiene reasons.



Is there a parking space for my car?

Each rental accommodation has space to park a car (included in the price).



Is final cleaning included in the rental price?

Final cleaning is not included in the price of the stay. This can be done by you. Otherwise, you will be charged for an additional cost of 30€ for the tent in the trees and 70€ for the mobile homes (except for the kitchen area and dishes).
If you prefer that we carry out the cleaning for you at the end of your stay, you can reserve it at the campsite reception on your arrival.